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-- What"s the deal with UKC? (http://forums.ukcdogs.com/showthread.php?threadid=928311066)

What"s the deal with UKC?

Been trying to get through to registration for 2 days. I get put on hold and get to listen to ****** music for 10-15 minutes each time till i get irritated and hang up. This is rediculous.

keep tryin

I tried the other day all morning finally that evening i got through the person told me that they were short handed that day. It was aggrevating but I finally got through.

Best thing to do is send Russell in registeration dept .a PM ,He is pretty quick to reply .

Re: What"s the deal with UKC?

quote:

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Originally posted by howie
Been trying to get through to registration for 2 days. I get put on hold and get to listen to ****** music for 10-15 minutes each time till i get irritated and hang up. This is rediculous.

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__________________
When properly trained, man can be a
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Chelsey's Black Zelda - Gsd
Lola von Miller - Gsd
Agladia vom Schwarz - Gsd
Majors screamin Cade- Walker
Goose creek Daisy - walker

tell me about it i have had a litter registration sent in for over two months and cant even get a hold of them to ask them about them its getting sorry up there !

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Tn Backwoods Kennels
Derrick Dalton
865-804-4964
GrNtCh Hardwood Sweety 2 co owned Matt Miller Cast winner 2013 Autumn oaks Qualified for 2014 ukc world
Grand 16 2014 autumn oaks

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Final 4 slam at Autumn Oaks 2016
Double cast winner 2016 TN State Championship
2nd place Tn State Championship 2017
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Qualified 2013,14,15 World Hunt
Cast winner 2014 ,2015 2016, 2017 Autumn Oaks
Grand 16 2017 Autumn Oaks
Ch NtCh Tn Backwoods Broken Halo
High Scoring Reg. Tn State Championship 2018
Tn Backwoods Stylish Cate
Cast winner Autumn Oaks 2018

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Gone But never Forgotten
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I paid my pup up in the performance program didn't know they changed the fee if you were late. He has now turned a yr and can't get a hold of them to find out find out if they are even gonna let me enter them in the performance cause they won't answer the phone

__________________
When properly trained, man can be a
dogs best friend.
---------
Chelsey's Black Zelda - Gsd
Lola von Miller - Gsd
Agladia vom Schwarz - Gsd
Majors screamin Cade- Walker
Goose creek Daisy - walker

ukc

you ever stop and think how many thousands of dogs they deal with in one day??? not just 1 or a litter i think they do a good job when ever i take my papers in i get them back in the same day.

__________________
Skip Hartline
219-325-0914- H
CELL 219-898-5725


gone but will never be forgotten

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D NtCH PR Alford's Alibi h
NTCH PR Alford's Hatchet h
NT CH PR Mill's Dotty h

There not just dealing with coondogs. UKC handles all dogs.
For questions try this link and ask Russel. He is incredible!
http://forums.ukcdogs.com/forumdisplay.php?forumid=8

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misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble

well the way I see it, if they are dealing with thousands then possibly they should consider hiring more employees to meet their customers needs.

Customer service needs to be high on the list of priorities for any company.

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If you can’t dazzle them with brilliance, baffle them with BS.

.

Everyones situation is different but mine has worked well the past couple years with just a few questions a year.

When I have a general question I go to the Registration Board and ask. If I need some specific information I send Russell a PM.

Either way I get a quick response to my problems and how to solve them. In most cases they just point out what on line form to use or how to fill it out or what procedure I need to follow and my problem is solved.

Example of my problems in the past have been papers sent in and I requested a name change when it couldn't happen, sent in papers I had made changes on and that don't work. Getting papers on dog that went through a couple people without the papers being changed and so forth. Several cases I had overnighted the paper work in and my errors slowed it down but UKC always gave a quick response on what direction to take or what form to download and fill out.
Either by PM or Registration Board, Russell has always been there to help!! Thanks Russell!!

Thanks everyone. I got through today. Took about 10min on hold.