Registered: Feb 2006
Location: Flat Rock, NC
Posts: 1842

If you are staying you might check your bank account ...

I was charged in full for 2 rooms that I have booked for next weekend last night. $422.34 a week ahead of time.

I did call and they processed a refund for the charges but I was told this was standard procedure for major events.

On more strike against this Hotel Owner.

I explained that the majority of us travel multiple weekends a year for MAJOR events and we do not have problems like this anywhere else. Of course I just got the poor guy that answered the phone but trust me he heard and ear full.

__________________
Lisa Beddingfield
Flat Rock Kennels Home of
Melrose Mountain Black & Tans
shanelisa@bellsouth.net


GrCh Pr Melrose Mtn Lead Me Home "Mercy"
2020 Autumn Oaks National Grand Black and Tan
2019 Autumn Oaks National Grand Black and Tan
2017 Black and Tan Days Queen of Show
2017 World Champion Black & Tan Female
2018 Ch of Ch Female Grand American
2019 Ch of Ch Female Winter Classic
2019 Georgia State Show Champion
2020 SC State Queen of Show

Ch Melrose Mtn Diamond in the Rough "Coal"
2019 NC State Best Male of Show
2019 Autumn Oaks Best Male of Show
2019 World Champion B&T Male
2020 SC State Show Champion
2020 Autumn Oaks Champion B&T Male
2020 World Ch Black and Tan Male
2020 World Show Overall Opposite Sex
2020 Purina Nationals Black and Tan Winner

UKC and AKC GrCH Melrose Mtn Hint of Jasmine
2015 Southern English Days BFOS
2017 Southern English Days Ch Female
2018 Southern English Days GrCh Female
2015 Autumn Oaks BFOS
2016 English Day Champion Female and Overall Queen of Show
2018 Autumn Oaks Overall Opposite Sex National Grand
2020 World Champion English Female


UKC GrCh AKC GRCH Melrose Mtn This is My Town (T-Roy) Plott
2015 UKC NC State Opposite Sex Winner
2013 UKC Saluda Coondog Days Gr Male and King of Show
2013 UKC NPHA Plott Days Overall King of Show
2015 National Grand Plott
2018 National Grand Opposite Sex Plott


In Loving Memory
GrCh Melrose Mtn Lil Bit of Beau - "Tucker" 8-28-2006 to 1-21-2011
Ch Melrose Mtn Sugar and Spice "Sugar" 11-17-2011 to 4-6-2014

GrCh Melrose Mtn Amazing Gracie
8-28-2006 to 8-25-2019

GrCh Melrose Mtn Lily
8-26-2004 to 9-4-2019


Yesterday is History
Tomorrow is a Mystery
Today is a Gift
That's why we call it
"The Present"

Last edited by LMBEDDINGFIELD on 01-17-2013 at 04:35 PM

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Registered: Mar 2007
Location: Eastern,Ohio
Posts: 54

Lisa, They did the same thing to me. Dont expect to get your money back for 15 days . I cancelled my room and will not do business with them.

__________________
OLDTOWN KENNELS. CCH,GRNITECH,GRCH'PR'Oldtowns Nasty Black Boomer. 2011 Black and Tan Days King of Show . 2011 Overall Dual Champion Autumn Oaks . 2011 World Show Breed Winner. Overall Dual Champion Winter Classic 2012
GRNTECH,CH 'PR' Oldtowns Billie Jo

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Registered: Feb 2006
Location: Flat Rock, NC
Posts: 1842

Oh I will have it back before 15 Days or I will be sitting in his Hotel lobby for 3 days until I get my money....

Plus I made him email me the receipts showing me where he processed my refund. I will make him eat the receipts if I dont get my money back.......

__________________
Lisa Beddingfield
Flat Rock Kennels Home of
Melrose Mountain Black & Tans
shanelisa@bellsouth.net


GrCh Pr Melrose Mtn Lead Me Home "Mercy"
2020 Autumn Oaks National Grand Black and Tan
2019 Autumn Oaks National Grand Black and Tan
2017 Black and Tan Days Queen of Show
2017 World Champion Black & Tan Female
2018 Ch of Ch Female Grand American
2019 Ch of Ch Female Winter Classic
2019 Georgia State Show Champion
2020 SC State Queen of Show

Ch Melrose Mtn Diamond in the Rough "Coal"
2019 NC State Best Male of Show
2019 Autumn Oaks Best Male of Show
2019 World Champion B&T Male
2020 SC State Show Champion
2020 Autumn Oaks Champion B&T Male
2020 World Ch Black and Tan Male
2020 World Show Overall Opposite Sex
2020 Purina Nationals Black and Tan Winner

UKC and AKC GrCH Melrose Mtn Hint of Jasmine
2015 Southern English Days BFOS
2017 Southern English Days Ch Female
2018 Southern English Days GrCh Female
2015 Autumn Oaks BFOS
2016 English Day Champion Female and Overall Queen of Show
2018 Autumn Oaks Overall Opposite Sex National Grand
2020 World Champion English Female


UKC GrCh AKC GRCH Melrose Mtn This is My Town (T-Roy) Plott
2015 UKC NC State Opposite Sex Winner
2013 UKC Saluda Coondog Days Gr Male and King of Show
2013 UKC NPHA Plott Days Overall King of Show
2015 National Grand Plott
2018 National Grand Opposite Sex Plott


In Loving Memory
GrCh Melrose Mtn Lil Bit of Beau - "Tucker" 8-28-2006 to 1-21-2011
Ch Melrose Mtn Sugar and Spice "Sugar" 11-17-2011 to 4-6-2014

GrCh Melrose Mtn Amazing Gracie
8-28-2006 to 8-25-2019

GrCh Melrose Mtn Lily
8-26-2004 to 9-4-2019


Yesterday is History
Tomorrow is a Mystery
Today is a Gift
That's why we call it
"The Present"

Last edited by LMBEDDINGFIELD on 01-17-2013 at 04:53 PM

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Registered: Sep 2009
Location: South Georgia
Posts: 292

quote:

---

Originally posted by LMBEDDINGFIELD
If you are staying you might check your bank account ...

I was charged in full for 2 rooms that I have booked for next weekend last night. $422.34 a week ahead of time.

I did call and they processed a refund for the charges but I was told this was standard procedure for major events.

On more strike against this Hotel Owner.

I explained that the majority of us travel multiple weekends a year for MAJOR events and we do not have problems like this anywhere else.

---

__________________
“Always extend the olive branches of peace to all, but hold the arrows of war ready. Always treat people with respect, but have a plan to kill them.”

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Registered: Jun 2003
Location: North Carolina
Posts: 4502

call QI Customer Service and complain:800-300-8800
all they have told me is that the property may have a policy in place and it depends on the reservation you made. that it also should be on their website...which it is not.

just got off phone w/ CS who called the hotel asking about this policy. she spoke with Shane and he told her that there was a policy that they will charge hotels 2wks in advance of the stay and that it has been in effect since before he started in Sept or so.

she said my card was charged as well, but I have not seen a charge yet. (*I did see the charge for one room since I told them someone else will be getting the other one) however, he was reversing the charges today.

I informed CS that something like this needs to be in big bold letters on the website for those that reserve online and it is not there. she assured me that it would be updated.

way to go MS.

__________________
2012 National Grand Show Champion, World Show Bluetick Female CCH GRCH 'PR' Southern Flame Blame it on the Rain (Rain)
2012 Purina Show Bluetick Breed Winner GRCH 'PR' Southern Flame Grt Balls o' Fire (Jerry Lee)
2013 World Champion Bluetick, 2013 AO Overall Bred By winner GRCH 'PR' Sexy and I know It (breeder)
2015 AO Overall Dual Champion NTCH GRCH 'PR' Sexy and I know It (breeder/owner/handler)
2016 Grand American Overall Dual Ch, Overall Show CHampion NTCH GRCH 'PR' Sexy and I know It

AKC CSG, UKC CCH GRCH 'PR' Southern Flame Bad News Bandit (Bandit)
2010 National Grand Champion Bluetick
2013 AO Bluetick Stud Dog winner

CCH GCH 'PR' Southern Flame Elvira - the one that started it all

southernflamekennel@earthlink.net

RIP Southern Flame Elvira (the cornerstone of the kennel) 5/16/02-1/17/14

RIP Southern Flame Scarlet (the lone Redbone) 5/11/01-7/19/13

RIP Southern Flame Wild Irish Rose (Rosie) 6/15/09 - 3/12/15

RIP Southern Flame Too Hot to Trot (Bonnie) 3/27/07 - 4/20/15

RIP Southern Flame Bad News Bandit (Bandit)

RIP Southern Flame Triple Trouble (TT) 12/17/04 - 11/19/16

RIP Southern Flame Blame it on the Rain (Rain)

RIP AdeleMay's a Smokey Bandit (Adele)

RIP Southern Flame I Like Ike (Ike)

RIP Bella the Beagle

Bear, Jerry Lee, Camo, Maybellene, Lacy, Thor, Sissy, Merle, Tina, Bridgette - the Blueticks, Hollie - the Aussie

Last edited by Cynthia on 01-17-2013 at 06:25 PM

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Registered: Aug 2003
Location:
Posts: 375

Dont' worry bout sitting in the lobby/. If you don't rec'd a full credit for the charge RIGHT QUICK tell the OWNER that you will contact your credit card company or bank if you used a debit card (hope not) and that you will alledge they committed credit card fraud or wire fraud in the case of a debit card. If a credit card gets to many complaints on charges or reversed/disputed charges from a single merchant they WILL no longer accept that merchants business.

I stay in hotels ALOT and many will bill/charge your card for the first night's stay as soon as the reservation is made. BUT I'VE NEVER HEARD OR SEEN ONE CHARGE FOR THE ENTIRE STAY IN ADVANCE.

__________________
Being stupid is a combination of trial and error. Mostly error!

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Registered: Jun 2012
Location: Tulsa Ok
Posts: 823

Anyone else getting charged more than they were told.

__________________
Shine Runner Kennals
9182602056

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Registered: Sep 2009
Location: South Georgia
Posts: 292

If that is going to be their policy for years to come somebody else better build some Hotels in that tiny town.....

__________________
“Always extend the olive branches of peace to all, but hold the arrows of war ready. Always treat people with respect, but have a plan to kill them.”

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Registered: Jun 2003
Location: North Carolina
Posts: 4502

wish we knew someone that stayed there for one of those football games to see if the same thing was done to them

__________________
2012 National Grand Show Champion, World Show Bluetick Female CCH GRCH 'PR' Southern Flame Blame it on the Rain (Rain)
2012 Purina Show Bluetick Breed Winner GRCH 'PR' Southern Flame Grt Balls o' Fire (Jerry Lee)
2013 World Champion Bluetick, 2013 AO Overall Bred By winner GRCH 'PR' Sexy and I know It (breeder)
2015 AO Overall Dual Champion NTCH GRCH 'PR' Sexy and I know It (breeder/owner/handler)
2016 Grand American Overall Dual Ch, Overall Show CHampion NTCH GRCH 'PR' Sexy and I know It

AKC CSG, UKC CCH GRCH 'PR' Southern Flame Bad News Bandit (Bandit)
2010 National Grand Champion Bluetick
2013 AO Bluetick Stud Dog winner

CCH GCH 'PR' Southern Flame Elvira - the one that started it all

southernflamekennel@earthlink.net

RIP Southern Flame Elvira (the cornerstone of the kennel) 5/16/02-1/17/14

RIP Southern Flame Scarlet (the lone Redbone) 5/11/01-7/19/13

RIP Southern Flame Wild Irish Rose (Rosie) 6/15/09 - 3/12/15

RIP Southern Flame Too Hot to Trot (Bonnie) 3/27/07 - 4/20/15

RIP Southern Flame Bad News Bandit (Bandit)

RIP Southern Flame Triple Trouble (TT) 12/17/04 - 11/19/16

RIP Southern Flame Blame it on the Rain (Rain)

RIP AdeleMay's a Smokey Bandit (Adele)

RIP Southern Flame I Like Ike (Ike)

RIP Bella the Beagle

Bear, Jerry Lee, Camo, Maybellene, Lacy, Thor, Sissy, Merle, Tina, Bridgette - the Blueticks, Hollie - the Aussie

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Registered: Feb 2006
Location: Flat Rock, NC
Posts: 1842

Promise next year I will NOT stay in Batesville!!!
I will drive a few miles to not support people like this!!!!

__________________
Lisa Beddingfield
Flat Rock Kennels Home of
Melrose Mountain Black & Tans
shanelisa@bellsouth.net


GrCh Pr Melrose Mtn Lead Me Home "Mercy"
2020 Autumn Oaks National Grand Black and Tan
2019 Autumn Oaks National Grand Black and Tan
2017 Black and Tan Days Queen of Show
2017 World Champion Black & Tan Female
2018 Ch of Ch Female Grand American
2019 Ch of Ch Female Winter Classic
2019 Georgia State Show Champion
2020 SC State Queen of Show

Ch Melrose Mtn Diamond in the Rough "Coal"
2019 NC State Best Male of Show
2019 Autumn Oaks Best Male of Show
2019 World Champion B&T Male
2020 SC State Show Champion
2020 Autumn Oaks Champion B&T Male
2020 World Ch Black and Tan Male
2020 World Show Overall Opposite Sex
2020 Purina Nationals Black and Tan Winner

UKC and AKC GrCH Melrose Mtn Hint of Jasmine
2015 Southern English Days BFOS
2017 Southern English Days Ch Female
2018 Southern English Days GrCh Female
2015 Autumn Oaks BFOS
2016 English Day Champion Female and Overall Queen of Show
2018 Autumn Oaks Overall Opposite Sex National Grand
2020 World Champion English Female


UKC GrCh AKC GRCH Melrose Mtn This is My Town (T-Roy) Plott
2015 UKC NC State Opposite Sex Winner
2013 UKC Saluda Coondog Days Gr Male and King of Show
2013 UKC NPHA Plott Days Overall King of Show
2015 National Grand Plott
2018 National Grand Opposite Sex Plott


In Loving Memory
GrCh Melrose Mtn Lil Bit of Beau - "Tucker" 8-28-2006 to 1-21-2011
Ch Melrose Mtn Sugar and Spice "Sugar" 11-17-2011 to 4-6-2014

GrCh Melrose Mtn Amazing Gracie
8-28-2006 to 8-25-2019

GrCh Melrose Mtn Lily
8-26-2004 to 9-4-2019


Yesterday is History
Tomorrow is a Mystery
Today is a Gift
That's why we call it
"The Present"

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Registered: Jul 2003
Location:
Posts: 780

As soon as this was brought to my attention, I got on the e-mail and phone with Batesville. We are working diligently with the hotel owner on this matter and certainly apologize for this situation.

As soon as I hear anything, I'll forward this on, but can assure you that we will do everything we can to make sure this does not happen again.

Again, my apologies and I do hope that this will not dampen the enthusiasm for this wonderful event. The UKC travel staff is very excited about this venue and town and hope to pass that excitement along to you.

I look forward to seeing everyone next week and wish you all safe travels.

Tanya Raab
Vice President of Corporate Operations
United Kennel Club

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Registered: Feb 2006
Location: Flat Rock, NC
Posts: 1842

Thank you Tanya....

It does put a bad taste in but the event will go on....

__________________
Lisa Beddingfield
Flat Rock Kennels Home of
Melrose Mountain Black & Tans
shanelisa@bellsouth.net


GrCh Pr Melrose Mtn Lead Me Home "Mercy"
2020 Autumn Oaks National Grand Black and Tan
2019 Autumn Oaks National Grand Black and Tan
2017 Black and Tan Days Queen of Show
2017 World Champion Black & Tan Female
2018 Ch of Ch Female Grand American
2019 Ch of Ch Female Winter Classic
2019 Georgia State Show Champion
2020 SC State Queen of Show

Ch Melrose Mtn Diamond in the Rough "Coal"
2019 NC State Best Male of Show
2019 Autumn Oaks Best Male of Show
2019 World Champion B&T Male
2020 SC State Show Champion
2020 Autumn Oaks Champion B&T Male
2020 World Ch Black and Tan Male
2020 World Show Overall Opposite Sex
2020 Purina Nationals Black and Tan Winner

UKC and AKC GrCH Melrose Mtn Hint of Jasmine
2015 Southern English Days BFOS
2017 Southern English Days Ch Female
2018 Southern English Days GrCh Female
2015 Autumn Oaks BFOS
2016 English Day Champion Female and Overall Queen of Show
2018 Autumn Oaks Overall Opposite Sex National Grand
2020 World Champion English Female


UKC GrCh AKC GRCH Melrose Mtn This is My Town (T-Roy) Plott
2015 UKC NC State Opposite Sex Winner
2013 UKC Saluda Coondog Days Gr Male and King of Show
2013 UKC NPHA Plott Days Overall King of Show
2015 National Grand Plott
2018 National Grand Opposite Sex Plott


In Loving Memory
GrCh Melrose Mtn Lil Bit of Beau - "Tucker" 8-28-2006 to 1-21-2011
Ch Melrose Mtn Sugar and Spice "Sugar" 11-17-2011 to 4-6-2014

GrCh Melrose Mtn Amazing Gracie
8-28-2006 to 8-25-2019

GrCh Melrose Mtn Lily
8-26-2004 to 9-4-2019


Yesterday is History
Tomorrow is a Mystery
Today is a Gift
That's why we call it
"The Present"

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Registered: Jul 2003
Location:
Posts: 780

We have just received an e-mail from the owner of the hotel. Due to the fact that he is not at a computer, he has asked that I post the following on his behalf:

Tanya,

This was a bad error made by the staff at ONE of our hotels. This person has been reprimanded and I told them this special event is not to be treated like our other special events. I did not give authorization for any advance billing. Every guest that was charged will be refunded and apologized to. I apologize on behalf of my staff and assure you that corrective action is taken. Please convey my apology and regret to the members.

I told you we will do everything we can to take care of the UKC and I assure you that I will do my part.

In short, it was a bad mistake made by one of our hotels and the refunds have already been processed on my end. Our other hotels have not made this mistake. Hence, you should know that this was a genuine error.

Please respond to the discussion board on my behalf.

Thank you,
Vijay Vaghela

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Registered: Aug 2003
Location: Windber, PA
Posts: 694

Thanks to all the played a hand in getting this fixed. Whew..

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Registered: Jul 2003
Location:
Posts: 780

My pleasure. Please travel safe next week and again, I look forward to seeing old friends and making lots of new ones!
Tanya

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