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Bluedog65775
UKC Forum Member

Registered: Jan 2011
Location: Missouri
Posts: 665

Garmin DC-40? Won't Turn On.......

Had a DC-40 collar charged up a couple nights ago and went for a short hunt.Worked fine.Turned it off when I got home.Turned it on last night when we went hunting and about 20 minutes into the hunt I lost signal from the collar.Dog came through and I checked the collar and the light was off.Tried to turn it on and it would'nt come on.Brought it home and it will not charge either.Tried another charger (from my other DC-40 collar) and the blue light will not come on and indicate its charging.Anyone ever had a problem like this?And if so what was the fix for it? Thanks

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Old Post 01-14-2012 01:13 PM
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CGRADR07
UKC Forum Member

Registered: Jan 2011
Location: West Plains, Missouri
Posts: 259

Collar

I would say you have to send it back in. There is either a break in the circuit board, or there is a connection that went bad from the battery to either the circuit board or (since it wont charge) one to the charging contact points. If they will not fix it then I would look at for ya.

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Old Post 01-14-2012 01:49 PM
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Bluedog65775
UKC Forum Member

Registered: Jan 2011
Location: Missouri
Posts: 665

Re: Collar

quote:
Originally posted by CGRADR07
I would say you have to send it back in. There is either a break in the circuit board, or there is a connection that went bad from the battery to either the circuit board or (since it wont charge) one to the charging contact points. If they will not fix it then I would look at for ya.


Thanks!

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NITECH GRCH 'PR' Stewarts Smokey River GI Jane

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Old Post 01-14-2012 02:21 PM
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dsheads
UKC Forum Member

Registered: Apr 2011
Location: culpeper va
Posts: 12

Had this same problem tonight. Just got back and checked the charge and still didn't light up. Did Garmin fix the problem? Is it better to buy new or deal with hassle of sending it back?

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Old Post 04-12-2012 03:52 AM
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Tom T
UKC Forum Member

Registered: Jan 2008
Location: Lancaster S.C.
Posts: 228

Call Kevin Rainwater he will take care of you 606-305-1905
He is in Ky.

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Old Post 04-12-2012 12:59 PM
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toe cutter
UKC Forum Member

Registered: Oct 2008
Location: chokeabitch river, michigan
Posts: 969

common problem with the 40

click on it. its a short video of the problem with the 40.
http://youtu.be/r4-qFtJeum0

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Old Post 04-12-2012 02:49 PM
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BB&LKennels
Banned

Registered: Mar 2012
Location:
Posts: 235

quote:
Originally posted by dsheads
Had this same problem tonight. Just got back and checked the charge and still didn't light up. Did Garmin fix the problem? Is it better to buy new or deal with hassle of sending it back?
GARMIN HAS HAD MY DC 30 FOR ALMOSY A MOUNTH NOW. THERE SERVICE SUCK'S. THEY KEEP TELLING ME DIFFERENT DATE'S AS TO WHEN THEY WILL SHIP ME A REBUILT CALLAR. THEY CHARGE 89 DOLLAR'S FIX ONE. JUST TALKED TO THEM YESTERDAY AND THEY WANTED ME TO TAKE A 40 CALLAR,SO THEY HAVE THEM IN STOCK[I GUESS UNLESS IT WAS JUST ANOTHER LIE] SURE AS HECK WOULDN' BUY ANOTHER ONE. JMO MAKE THEM GIVE YOU ANOTHER ONE ...

Last edited by BB&LKennels on 04-12-2012 at 07:48 PM

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Old Post 04-12-2012 07:45 PM
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T Felderman
UKC Forum Member

Registered: May 2005
Location: Bellevue, IA
Posts: 1786

Has anyone else had this problem and did you get it fixed? I have a collar do the same thing this week.

Thanks

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Old Post 06-12-2015 02:14 PM
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Bruce M. Conkey
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.

If the blue light won't come on when it is charging or with the off/on switch 99% chance it has to go back to garmin. One thing you can check. Take the six screws out that hold the batter housing in place and check the two wires from the charging contacts to see if they are plugged in. While your in there you can unplug it for a few minutes but in all honesty I have seen several like this and there is no repair other than sending back to Garmin.

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T Felderman
UKC Forum Member

Registered: May 2005
Location: Bellevue, IA
Posts: 1786

Thanks Bruce,
That's the answer I thought I was going to get.

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coop81
UKC Forum Member

Registered: May 2008
Location:
Posts: 73

Garmin had outstanding customer service

Sent mine in on Friday got new one next Friday 84 dollars

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Old Post 06-14-2015 03:15 PM
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8hawg
UKC Forum Member

Registered: Jul 2004
Location: Illinois
Posts: 2010

Re: Garmin DC-40? Won't Turn On.......

quote:
Originally posted by Bluedog65775
Had a DC-40 collar charged up a couple nights ago and went for a short hunt.Worked fine.Turned it off when I got home.Turned it on last night when we went hunting and about 20 minutes into the hunt I lost signal from the collar.Dog came through and I checked the collar and the light was off.Tried to turn it on and it would'nt come on.Brought it home and it will not charge either.Tried another charger (from my other DC-40 collar) and the blue light will not come on and indicate its charging.Anyone ever had a problem like this?And if so what was the fix for it? Thanks


Lowell, had this happen to me sometime back. I hooked the collar up to the car charger it comes with and that did the trick. I was then able to hook it up to the house charger and it has been charging fine.

This is another problem I have experienced with my DC 40, The light that shows its on won't come on however the collar is on and works fine. Blue light comes on during charging like its suppose to but no "on" indicater light to show its on.(have to use the handheld to see if its on or off)

But try the car charger thing.

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Old Post 06-14-2015 03:28 PM
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guofang
New UKC Forum Member

Registered: Jul 2015
Location:
Posts: 2

i have lot of Garmin DC 40,do not work,any one need that or can fix it.Thanks

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Old Post 07-06-2015 05:41 AM
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Jackson87
UKC Forum Member

Registered: Jan 2012
Location: Goshen,Ohio
Posts: 2679

My dc-40 quit this past week.It won't charge or turn on.Anybody know how much it costs to send it back to Garmin?Do they give you a rebuilt one?

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Jrkb2012
UKC Forum Member

Registered: Nov 2013
Location: Convoy,Ohio
Posts: 1693

quote:
Originally posted by Jackson87
My dc-40 quit this past week.It won't charge or turn on.Anybody know how much it costs to send it back to Garmin?Do they give you a rebuilt one?
A buddy of mine just had a dc30 go bad,he called garmin,,they told him to send old collar and $125.00 bucks,they would send him a refurbished one,,not sure if a dc40 is same price or not

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shadinc
UKC Forum Member

Registered: Jun 2014
Location: Louisiana
Posts: 2479

I just had a DC40 replaced by Garmin. $99.00. Call Garmin and they will tell you exactly what to do. I got it back in a week. Call before you ship it to Garmin.

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Jackson87
UKC Forum Member

Registered: Jan 2012
Location: Goshen,Ohio
Posts: 2679

Thanks.

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Old Post 08-17-2015 02:51 AM
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Jackson87
UKC Forum Member

Registered: Jan 2012
Location: Goshen,Ohio
Posts: 2679

Will a Garmin rep be at Autumn Oaks?It would be nice to trade my collar there and pay the price.It would be a done deal with out the shipping.

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Old Post 09-01-2015 10:22 PM
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