Registered: May 2005
Location: Bellevue, IA
Posts: 1874

Garmin guru's I could use some help. The Compass on my garmin wont calibrate and the compass wont move. When I try to calibrate it the screen freezes up. Also when I'm on the topo map it wont rotate when i turn but keeps track of the dog.

I just got it back because the internal antenna was broke, I hope I dont have to send it back!

On a side note; it was dang hot tonite. Kinda sucks for oaks.

Thanks

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Registered: May 2006
Location: Wiscoonsin
Posts: 1941

Take the topo out and try it. Just a guess.
Scott

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Registered: Feb 2008
Location: Near Asheville
Posts: 981

Try what he said ^^^^
If that does not work, look in the manual and see if there is a reboot process. I have never looked to see about that. You will have to power it up while holding a combination of buttons down.
You will probably loose everything you have stored.
Have you verified that Garmin sent you the exact same unit back that you sent them? Check the serial #.
Would it not make you mad if Garmin had an Astro someone sent back for repair because of a problem and Garmin could not replicate the problem and Garmin just cloned that one to yours so the data stored would be the same as the one you sent and then sent it to you!!!

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Registered: Nov 2005
Location: tupelo ms
Posts: 505

if I am not mistaken garmin sends you a refurb gps when you send yours in. that is how they get a quicker turn around.

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Registered: Sep 2010
Location: The driftless area
Posts: 1429

I've seen a noticable difference in that department with the 320 huntin thursday night & on the trail home. Pretty much Johnny on the spot so far anyway's.

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

Did any of this work for you mine is doing the same?

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Registered: May 2005
Location: Bellevue, IA
Posts: 1874

Eric, I haven't tried the taking the map card out yet. Will try tonite. Seems like when I try to fix things it only makes them worse. Will let you know.

Yep its the same Garmin.

What about that CLEAN dog, wow!!!!!!!!!!!

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Registered: Feb 2008
Location: Near Asheville
Posts: 981

quote:

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Originally posted by blake jones
if I am not mistaken garmin sends you a refurb gps when you send yours in. that is how they get a quicker turn around.

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

quote:

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Originally posted by T Felderman
Eric, I haven't tried the taking the map card out yet. Will try tonite. Seems like when I try to fix things it only makes them worse. Will let you know.

Yep its the same Garmin.

What about that CLEAN dog, wow!!!!!!!!!!!

---

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Registered: May 2005
Location: Bellevue, IA
Posts: 1874

map card removal no help...................

maybe the reboot thing next.

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Registered: May 2006
Location: Wiscoonsin
Posts: 1941

http://garminastrodog.com/reseting-...rmin-astro-220/

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

absolutely......nothing changed....

thanks though

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Registered: Sep 2010
Location:
Posts: 593

Call Kevin rainwater or Bruce Conkey I'm sure they can point u in the rite direction, there on the vendors side

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Registered: Sep 2011
Location:
Posts: 8

quote:

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Originally posted by Walker9615
Call Kevin rainwater or Bruce Conkey I'm sure they can point u in the rite direction, there on the vendors side

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Registered: Mar 2011
Location: Monroe Wi
Posts: 18

I have went thru garmins lists of things to try before and the reboot that deadeye posted was always the last thing to try.
The warranty used to be a year on a repaired astro, but think it is 6 months now. So if yours is still under warranty I would send it back before it runs out. They tried to get me to send them $150 to repair one under warranty, after a little discussion they fixed it without the money.
I agree you do not get yours back, just a refurbished one.
Good luck.

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Registered: Oct 2010
Location: La fayette Georgia
Posts: 2144

Before you spend any money on a 220 get a 320 compas is a lot better , getting around in the menue is better , range is better ,and you will like it better only thing I dislike or was dissapointed in is the birds eye , too long to download and then it is only a small portion at a time also not that great a view zoomed in .

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Registered: May 2006
Location: Wiscoonsin
Posts: 1941

I just dealt with Garmin on a out of warranty dc30. They replaced it for free. I shot them an email and they sent me one back asking for me to try a few things. I sent them one back after I tried them.
They then sent me an Return authorization number. The next day they sent me another email to print out to put in the box stating it would be replaced for free.

Here's the link I used. I clicked the out of warranty link on the right.
http://www8.garmin.com/support/warranty.html

Good luck. They did me right..
Scott

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

Alright just emailed them I will update what they say when I hear something.

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Registered: Jul 2008
Location: N.E. Iowa
Posts: 363

How often do you all "recalibrate" your compass?

I have a 220 that is about 2 years old and it seems like at least every other time I use it the compass is off by 15-45 degrees. I recalibrate and all is good. Then I talk to others who have them and they say they have never had to recalibrate , or if so, very rarely?

Also, once in a while the arrow/pointer on the screen will be off by 15-30 degrees. For example, I am walking straight north and the "track" of my path is straight north but the little pointer is cocked to the NE.

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

Got a buddy that calibrates his once a month during the season just cause

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Registered: May 2005
Location: Bellevue, IA
Posts: 1874

quote:

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Originally posted by Eric D. Doyle
Alright just emailed them I will update what they say when I hear something.

---

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

Yes they did this morning looks like I'm sending it in to them....

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Registered: Dec 2006
Location: Springfield, Ga.
Posts: 4254

i have noticed that it seems the more updating that is done on these things, the more problems one encounters. I have never did an update, and i never had any problems with my unit. 220 and 30 collar. I might just be lucky, but if i am, it will be a first.

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Registered: Jan 2011
Location: Florence, S.C.
Posts: 160

Mine came new out the box in march this way so I am just getting around to getting it fixed haven't hunting any this summer so hasn't really been a big deal still works fine but the arrow being locked up is just annoying

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Registered: Jun 2003
Location: Weyers Cave Va
Posts: 13413

quote:

---

Originally posted by tsbtater
How often do you all "recalibrate" your compass?

I have a 220 that is about 2 years old and it seems like at least every other time I use it the compass is off by 15-45 degrees. I recalibrate and all is good. Then I talk to others who have them and they say they have never had to recalibrate , or if so, very rarely?

Also, once in a while the arrow/pointer on the screen will be off by 15-30 degrees. For example, I am walking straight north and the "track" of my path is straight north but the little pointer is cocked to the NE.

---

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