Registered: Oct 2017
Location:
Posts: 4

alpha all of a sudden wont turn on have taken the battery out and still will not come on anyway to save it?

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Registered: Jan 2005
Location: NE Indiana
Posts: 589

Worst case scenario you send into Garmin and they rebuild for a reasonable fee. Just had one of mine dine. Four years old and developed issues. One week turn around. $117 fir a brand new rebuilt model.

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Registered: Oct 2017
Location:
Posts: 4

thank you didn't know if they work on them or not

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Registered: Sep 2018
Location: west ky
Posts: 195

They give you 2 options.
1 send your unit in and pay $117 will take a few days to get the refurbished alpha
You will not get the 1 you send in back.
2 contact garmin and pay them $234 they will immediately send out a refurbished unit and when they receive your alpha will credit $117 back to your account

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

What happens when you plug it into charger or computer. It should come on with the symbol showing charging and if you put it in the base station mode it should operate. I would try the above and then another battery. Few obvious questions. Does the push botton switch fell like it is doing anything. Are the battery connections on the handheld and on the battery clean and not broken.

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Last edited by Bruce m. Conkey on 03-04-2020 at 11:58 AM

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Registered: Oct 2017
Location:
Posts: 4

Bruce,
was working fine when I put it on charger and went to use when I took it off the charger will not do anything battery looked fine and button feels like it is working

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

My question is if you put it back on the charger now. Will it come on? If it does than borrow a buddies battery and see what happens.

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Registered: Oct 2017
Location:
Posts: 4

Anyone have the number for garmin they may as well get rid of their website.

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

1800-800-1020

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