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UKC Forums : Powered by vBulletin version 2.3.0 UKC Forums > Departments > UKC Registrations > Phone at ukc blow off steam
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Joseph Nalley
UKC Forum Member

Registered: Jan 2014
Location: Ky
Posts: 247

Phone at ukc blow off steam

I call done try 3 time to get a hold of ya. Tuesday i stay on hold for a hours Wednesday on jold for two and today for three. Finally got a hold of someone for got my wallet in the car to her to give me a min and she hung up on me. Feel like send ukc a bill for my time.

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Old Post 08-07-2020 12:07 AM
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Russell Smith
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Registered: Apr 2007
Location:
Posts: 16228

Our reps do not hang up on customers. We have been having phone issues for several weeks now where our phones will randomly drop phone calls. We have been working to get this fixed. We also try to call customers back if a call gets dropped.

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Old Post 08-07-2020 01:20 PM
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Joseph Nalley
UKC Forum Member

Registered: Jan 2014
Location: Ky
Posts: 247

Well that a good answer, done try to call today 4 hrs hold gave up. All that time to pay 4 dollars

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Old Post 08-07-2020 08:01 PM
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Russell Smith
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Registered: Apr 2007
Location:
Posts: 16228

Our phones have been extremely busy since we reopened back in May.

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