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droopy_dog2004
UKC Forum Member

Registered: Oct 2006
Location: Morganton, NC
Posts: 1321

Getting impatient with UKC

I emailed UKC a multiple page registration appeal on a registration issue regarding a female named Dark Corners Diamond back on 08-29-19. They told me the appeal process takes 6-8 weeks. Iím coming up on week 12 and still no answers or replyís. I spoke with them during the 6-8 week window and they assured me they were working on it and would contact me once completed. I called today 11-20-19 to get an update since Iíd not heard anything back yet and was told that they can not locate anything regarding my appeal and that I needed to call back next week. Iíve been very patient and feel like Iíve been very nice and polite to everyone Iíve spoken to and emailed about this but my patience are worn thin. Anyone have some advice? Any UKC representatives on here have anything or know anything regarding my issue?

Dillon Orr
828-403-1294
Thanks!

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Mark Zepp
UKC Forum Member

Registered: Sep 2009
Location: Goshen, IN
Posts: 500

The folks at UKC are as good as they get....I am sure, like all of us, they are not perfect, but they are dadgum good, maybe better. They will get you taken care of.

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bowling
UKC Forum Member

Registered: Nov 2008
Location: London, KY
Posts: 1963

Email Russell he gets things going donít get no better

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Bruce m. Conkey
UKC Forum Member

Registered: May 2016
Location: Palatka, FL
Posts: 4340

.

I agree on dealing with Mr. Smith. He has untangled several issues for me over the years and in most cases it was simple as an e-mail to him with some follow up info. The truth is most of the issues were cause by me but the help was top notch.

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HOBO
UKC Forum Member

Registered: Jun 2003
Location: Fredericksburg Va
Posts: 13305

While the folks at UKC are some of the best it is true that their customer service has dropped off the last few years.

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