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snaggles
UKC Forum Member

Registered: Sep 2010
Location: south carolina
Posts: 578

alpha help

my alpha all of a sudden went crazy last night. it will track the dog on the compase an the yards are correct but the dog nor the track is showing on the map

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Old Post 07-31-2018 03:33 PM
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Bruce m. Conkey
UKC Forum Member

Registered: May 2016
Location: Palatka, FL
Posts: 5106

.

There are several settings on the map page that could be the issue. I would go to the map page and then menu and scroll to the last thing which is Restore Defaults. See what that does.

Also there are a couple track colors that don't show real well on the map. Maybe that got changed. Select one of your dogs and on the information page in the top left check and see what color track it should be leaving.

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Old Post 07-31-2018 04:34 PM
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snaggles
UKC Forum Member

Registered: Sep 2010
Location: south carolina
Posts: 578

done a master reset an everything went back to working. it wasn't even showing the truck or dog on the map when I tried to mark location.

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Old Post 08-02-2018 05:12 PM
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BigContry
UKC Forum Member

Registered: Jun 2014
Location: Louisiana
Posts: 958

Another problem Bruce. Two problems really. First one, My dog tracks just disappear sometimes. Second one, my screen auto zoom for some reason, and auto zoom is turned off I might add. I have updated my collars and my handheld. Also have deleted my dog tracks after each hunt. Any ideas?

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Tommy Gayle
985-233-1016

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Old Post 08-02-2018 07:58 PM
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Bruce m. Conkey
UKC Forum Member

Registered: May 2016
Location: Palatka, FL
Posts: 5106

.

The zooming is nothing but a setting change. Go to map then Setup Dogs. Turn auto zoom off. Then go to maps and map setup and turn auto zoom off.
For tracks going off screen go to trip computer from home page and reser it. Pay attention to the precentage full reading. I would guess it is 80% or more. Also from track manager you can delete your archived tracks.

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Old Post 08-02-2018 09:04 PM
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BigContry
UKC Forum Member

Registered: Jun 2014
Location: Louisiana
Posts: 958

Thanks Bruce
That fixed my problems.

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Tommy Gayle
985-233-1016

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Old Post 08-06-2018 03:28 PM
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