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wvhounds
UKC Forum Member

Registered: Jun 2003
Location: "The Mountain State" Where it's uphill both ways!
Posts: 3127

we argued with them for quite some time,, still not gonna get it, they say it's a satelitte problem.....

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Old Post 09-29-2009 02:51 AM
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tayjack41
UKC Forum Member

Registered: Jan 2008
Location: McDonough, GA
Posts: 21

Really enjoyed the show this morning.

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Old Post 09-30-2009 04:52 PM
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chuck barham
UKC Forum Member

Registered: Jan 2006
Location: Ruffin , NC
Posts: 260

I seen this post yesterday and looked for 230 and it was not there. Called dish, two very HELPFUL ladies that knew it all, and knew nothing at the same time told me, first that 230 dosn't exist then that I would have to upgrade to get that channel.
Looked today and it is there so keep checking and it should come in.

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Old Post 09-30-2009 07:52 PM
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deschmidt27
UKC Forum Member

Registered: Jun 2008
Location: Burlington, CT
Posts: 1758

Sorry to anyone who is having difficulties... wish we had more control over Dishnetwork.

Thanks to everyone who tuned in! To those who couldn't, keep trying. To those who did, keep watching.

We have a great line-up of different hunts to air this quarter.

Thanks to everyone, for their support!

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Old Post 09-30-2009 11:24 PM
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poolecw
UKC Forum Member

Registered: Jun 2003
Location: Northwest Georgia
Posts: 1411

Instead of calling them, I got online and sent an email to customer service. It took a day to get a response back. The guy said in the email that "he sent a signal from the satellite to authorize the channels you should be receiving"

Whatever he did, the channel show up now. Looks like I don't have to wait til Sat morning anymore to watch good hunting and fishing shows. This ICTV channel is great.

Here is a copy of the customer service person's email back to me. It may help some of you that aren't getting it.



Dear Mr. Poole,

Thank you for your email. We apologize for any inconvenience this issue has caused. I have sent a signal from the satellite to authorize the channels you should be receiving. If the issue is still not resolved, please follow the steps below and fill in the blanks provided. Returning the information requested will assist us in providing you with an accurate and efficient resolution.

1. Press the Guide button on the remote. Verify that the guide list is on All Chan or All Sub.

• If the guide is on anything other then All Chan or All Sub, then press the Guide button until All Chan or All Sub comes up.

2. Look for the lock icon near the guide list.

• If the lock appears closed then go to your Locks menu and unlock the receiver.

3. Reset the receiver by holding the power button on the front of the receiver for 10 seconds. The receiver will reset and acquire satellite signal. Once this is complete your channels should return.

If the channels have not returned please continue:

4. Press the Menu button on your remote control

• Select System Setup

• Select Installation

• Select System Information

5. Verify the software is current. The software version is _______

6. Select Done

7. Select Point Dish

8. Select Check Switch on the right.

9. Select Test.

10. Once the test is complete please note the results:

• Port or Input ___

• Satellite ___

• Trans or Polarity ___

• Device ___

11. Press the View TV or View Live TV button. The receiver should acquire signal.

12. If the channels have not appeared reset the receiver by pressing and holding the power button on the front of the receiver for 10 seconds. The receiver will reset and acquire satellite signal. Once this is complete picture and audio should return.

If the above troubleshooting steps did not correct the issue you are currently experiencing, there are additional troubleshooting steps you can do by visiting:

http://tech.dishnetwork.com/departm...iverhome.shtml.

To find the model of receiver from that screen, please perform the following steps:

Please press the Menu button on your Dish Network remote.

Select System Setup

Select Installation

Select System Info (Model id will be located in Box D or labeled Model Id

Please use the drop down menus on the top left of the screen to select a specific symptom or error message. If this is unsuccessful or you choose not to perform these additional steps, you may call 1-800-894-9131 or use the live chat link below.

http://tech.dishnetwork.com/departm...vcustform.shtml

We realize that in today’s competitive world you have a choice in services. We thank you for your continued support, and your business is greatly appreciated and we thank you for allowing us to be of assistance to you. If you have any further questions or concerns, please refer to www.dishnetwork.com or reply to this email.

DISH Network is committed to providing world class customer service to our customers. In an effort to continually improve our services, we ask that you take time to complete this short survey to let us know how we are doing. We appreciate your time in evaluating our performance.

Click on the link below to start the survey:

http://www.dishnetwork.com/data/ser...sat/survey.aspx


Sincerely,

Stephanie M. M0E

Dish Tech E-care

** Please include all previous correspondence when replying. **

-----original message-----

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Old Post 09-30-2009 11:25 PM
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wvhounds
UKC Forum Member

Registered: Jun 2003
Location: "The Mountain State" Where it's uphill both ways!
Posts: 3127

I get it,,, I get it,,,, cool

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Old Post 09-30-2009 11:51 PM
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ST_CRK_KENNELS
UKC Forum Member

Registered: Feb 2008
Location: SOUTHEAST MO
Posts: 671

Good show. I couldn't watch it when it was on, but I DVR'ed it. Man there was a fight last night when it can on in the middle of some stupid criime show. LOL

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Old Post 10-01-2009 06:09 PM
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deschmidt27
UKC Forum Member

Registered: Jun 2008
Location: Burlington, CT
Posts: 1758

New Disclaimer:

Tailgate Adventures is not responsible for Divorce or loss of worldly possessions due to the viewing of our show.

No animals were injured in the development of this wise crack!

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Old Post 10-01-2009 06:44 PM
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deschmidt27
UKC Forum Member

Registered: Jun 2008
Location: Burlington, CT
Posts: 1758

For those that attempted to watch the show this Friday... there was a mishap at the Network, where apparently the wrong producer's tape was played. We were supposed to be on the air, and the program guide was correct. Obviously outside of our control, but our apologies nonetheless. Please tune back in on Sunday at 6:00 pm.

We also realize there has been frustration on many people's part with the confusion over whether they receive ICTV. I spoke at length with the Network today and they explained that DishNetwork is in the process of changing their coast to coast distribution from one satellite to two, this has caused disruption on some people's service and programming guides. Again, outside of our control and we, like many of you, have simply been a victim of circumstance.

I guess launching hounds and tree dogs onto National Television, has caused disruption in the Universe!!!

David Schmidt
Executive Producer
Tailgate Adventures LLC.

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Old Post 10-03-2009 02:08 AM
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ggabriel02
New UKC Forum Member

Registered: Jan 2010
Location:
Posts: 2

That much people play L2, I thought it'd be a nice addition to have a weekly/monthly overview. I'll update this thread weekly if I remember to do so.
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Old Post 02-16-2010 05:05 AM
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