Registered: Jul 2016
Location:
Posts: 519

My alpha will power on and I can go to settings but it won't let me pull up maps or track settings it shows red color wherr maps are but won't let me pull up

Report this post to a moderator | IP: Logged

Registered: May 2016
Location: Palatka, FL
Posts: 5106

Something very different with your Handheld.

Not sure I understand. Are you saying the screen is RED? Is it Red no matter what you scroll to? That could be a the screen itself damaged from pressure on it. Being bumped or dropped. I had seen orange sports on them from being damaged but not the entire screen red or orange.

__________________
www.ConkeysOutdoors.com
"Boss Lights"

Last edited by Bruce m. Conkey on 07-06-2018 at 12:36 PM

Report this post to a moderator | IP: Logged

Registered: Jul 2016
Location:
Posts: 519

It has never been dropped or bumped that I know of red color is on the top where map and pointer are but funny thing when u move the system like side to side in your hand the screen tries to move with you like the movie t is affecting it

Report this post to a moderator | IP: Logged

Registered: May 2016
Location: Palatka, FL
Posts: 5106

Just an update for others reading. This gentleman called and after a few questions we figured out there was some sand or foreign material around the edge keeping the touch screen pressed.

__________________
www.ConkeysOutdoors.com
"Boss Lights"

Report this post to a moderator | IP: Logged

Registered: Jul 2016
Location:
Posts: 519

Thanks again for the help Bruce I meant to get on here earlier and say that is got tied up but I appreciate you taking time to talk and help me out . Now I just got to go back and reset everything where I did a factory reset on it but just glad that k the Lord it works again lol

Report this post to a moderator | IP: Logged