Registered: Oct 2012
Location: West Virginia
Posts: 526

I really like my box made by Owens, I take good care of it keep it cleaned out, I don't beat it up or mis use it cause they cost to much to do that(IMO) I also keep it on a stand when it's not in my truck, but I just noticed that the entire front of it has cracked every where that there is a weld it is broke, there is 6 different cracks in it I plan on calling them & talking to them but don't no what they will do about it if anything

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Registered: Aug 2012
Location: NC
Posts: 1933

Owens have a lifetime warranty. As long as you have not drilled any holes in it to bolt it down or any other changes. You can call them and they will send you another one.

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Registered: Oct 2012
Location: West Virginia
Posts: 526

I was not aware of that, thank you very much. I have not done anything but tied it down no drilling on it at all

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Registered: Apr 2009
Location: Lumberport Wv
Posts: 67

If they won't do something about it for you ol Dave Webb welds aluminum and they do a good job he could probably fix it for you. I'm in the market for a male pup if you happen to run across a heavy uchtman or smokey river around fairly close. Joe and Sally.

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Registered: Aug 2012
Location: NC
Posts: 1933

quote:

---

Originally posted by BETHLEHEM BLUES
I was not aware of that, thank you very much. I have not done anything but tied it down no drilling on it at all

---

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Registered: Oct 2012
Location: West Virginia
Posts: 526

Ok day number 2 of talking with them on the phone still getting the run around about what they can do about it!😡

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Registered: Oct 2012
Location: West Virginia
Posts: 526

They offered to give me a deal of a lifetime they said it was a one time deal. $537.00 for a new box plus I had to pay shipping. Not what I was hoping for

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Registered: Aug 2004
Location: Chattanooga, Tn
Posts: 22586

Just take your box to Autumn Oaks and put it on display next to their vendor set up and I bet that you will get a better deal.

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Registered: Apr 2007
Location: Jonesborough Tennessee
Posts: 1034

quote:

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Originally posted by Richard Lambert
Just take your box to Autumn Oaks and put it on display next to their vendor set up and I bet that you will get a better deal.

---

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Registered: Apr 2006
Location: DEEP FORK VALLEY, OKLAHOMA
Posts: 1815

got any pics

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Registered: Sep 2004
Location: Moncks Corner, South Carolina
Posts: 1814

Mine is also cracked in several places and the welds that hold the bottom on are broken.

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Registered: Feb 2013
Location: Indiana
Posts: 4545

This is exactly what happened to my Owens a few years back, will never own another all metal box again........jmo.

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Registered: Sep 2003
Location: tekonsha mich
Posts: 2025

if they have a lifetime warranty and you can find it printed somewhere then there isn't alot left to discus in my opinion

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Registered: Jun 2003
Location: Dog House
Posts: 4112

let us know how this comes out.
maybe we can throw all our owens boxes on the same pile as the muck boots at oaks.

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Registered: Jun 2003
Location: Northeast Kansas
Posts: 1121

Mine did the exact same thing. I had it welded and it cracked out again. I took a bunch of flat metal to it for support.

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Registered: Jun 2014
Location:
Posts: 446

I bought a box from them the hole inside separating panel broke plus both doors broke on top of the vent I TOLD EVERYONE ON HERE NOT TO BUY THEM GUESS YOU DIDN'T SEE THE POST THEY ARE JUNK AND SO IS THE PHONY COMPANY THAT MAKES THEM NEXT TIME YOU TALK TO THEM MENTION TIM FROM MONTANA THAT THEY SCREWED ALSO THANKS TIM

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Registered: Oct 2012
Location: West Virginia
Posts: 526

quote:

---

Originally posted by Richard Lambert
Just take your box to Autumn Oaks and put it on display next to their vendor set up and I bet that you will get a better deal.

---

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Registered: Oct 2012
Location: West Virginia
Posts: 526

quote:

---

Originally posted by Ralph Williams
X2!!!! What good is a life time warranty?

---

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Registered: Oct 2012
Location: West Virginia
Posts: 526

I have several pics of it I sent them to Owens, I wish I knew how to put them on here, I like the idea of throwing it in the pile with the muck boots

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Registered: Oct 2012
Location: West Virginia
Posts: 526

What is a better box to get??

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Registered: Apr 2010
Location: jamestown,pa
Posts: 612

quote:

---

Originally posted by BETHLEHEM BLUES
What is a better box to get??

---

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Registered: Jul 2007
Location: WESTERN MARYLAND
Posts: 5946

POST PICS. THE INSTRUCTIONS ARE ON THE TOP OF ONE OF THE PAGES ON HERE.

AFTER READING ALL THE COMMENTS ON HERE I WILL NOT BE BUYING A DIAMOND PLATE BOX FROM THEM!!!!!!!

MAYBE EVERYONE WITH PROBLEMS WILL START POSTING PICS. IF ENOUGH COMPLAIN AND THEY SEE IT THEY WILL CHANGE THERE WAYS. BUT I DOUBT IT.

AT LEAST OTHERS WILL NOT BE SCREWED.

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Registered: Aug 2004
Location: Chattanooga, Tn
Posts: 22586

quote:

---

Originally posted by BETHLEHEM BLUES
They told me they have no such thing as a lifetime warranty??

---

Yes they do, I read it on the internet.

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Registered: Feb 2010
Location: off the res.
Posts: 3416

quote:

---

Originally posted by Richard Lambert
Yes they do, I read it on the internet.

---

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Registered: Aug 2012
Location: NC
Posts: 1933

I may have been mistaken about the lifetime warranty. But I know for a fact they have or had a warranty on there boxes.

I have a buddy who has an Owens. It had a warranty level inside the right door. The welds on his box cracked. They told him to take pictures of the welds cracked and he took pictures of the bottom to prove he didn't have any holes drilled in it to bolt it to the truck. Owens sent him a new box. And he had to be there to meet UPS so his old box could be loaded and sent back to Owens.

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