Registered: Jun 2005
Location: North of Panama City Florida
Posts: 1014

I have a DC 50 collar I bought with my 320, and it seemed like it had a pretty good battery life when i got it, but the last few times i hunted with it its been dying pretty quickly. ive also had trouble with it loosing communication at fairly close distances (500yards or so). i pulled it off the charger to go hunting last nite and now it doesnt seem to have taken a charge and it wont turn on. has anyone had this issue before? is it worth sending in to Garmin? (it is not under warranty) or is there someone else (better?) i could send it to to be redone? or do i need to just say to hell with it and buy a t5?

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-Amanda

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

You kind of touched on 3 separate issues and depending on which one it really is. Determines your decision on what to do.

First the dying quickly and I assume turning itself off can be fixed with you putting in a replacement battery. Typically 35-45 bucks.

Loosing signal could be a number of things.

Now not coming on at all could be the big issue. When you put it on the charger does the charging light come on. If it does then try turning it on while on charger and see what it does. It it tries to come on that that could still be a battery issue.

You can call garmin and for around $100 bucks send it in an get one in return that looks brand new.
1800-800-1020

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Registered: Jun 2005
Location: North of Panama City Florida
Posts: 1014

unfortunately it all started happening at once, which i thought was strange. the light does come on- turns red and makes the noise. tried to turn it on and it does not respond, even while on the charger. i may just send it in to Garmin if all it costs is $100 for a refurbished one. Thank you!

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-Amanda

- In Loving Memory of -
DEEP SPRINGS BLACK MAX
&
LEVIS SOUTHERN BLUE DOC

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

Do a search on google and see how to do a master reset. Try that first the upgrade it. Use a windows computer.

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Registered: Jun 2005
Location: North of Panama City Florida
Posts: 1014

unfortunately i dont have the usb cables for the collars or the unit. stupid question, are they the mini usb? like for an android phone, or are they the bigger one like what it looks like the unit uses? and where do i get the adapter/cable so i can hook it up to a computer?

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-Amanda

- In Loving Memory of -
DEEP SPRINGS BLACK MAX
&
LEVIS SOUTHERN BLUE DOC

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

One of us is confused? You have a DC 50 correct. The charging clip has a USB connection on one end and the clip on the other. That end with the USP connection plugs into your charger or that plugs directly into your computer. If you have a charging clip for the DC 50 you have all you need.

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