Registered: Sep 2003
Location: Fayetteville.Ga
Posts: 2167

Well after two brand new Alpha and a lot of help from the Conkey crew I think my Alpha has been FIXED.
Thanks Bruce and Corey without your help I don't know what I would have done. I received a call today from a lady at Garmin she stated she had the authority do do what ever it took to solve the problem after about 30 minutes she called in reinforcements from their tech dept and in about another 10 minutes they said it was fixed we will see.
Thanks again guys.

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SHAWNEE HILL'S BLACK AND TANS

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Registered: May 2015
Location: Newland NC
Posts: 80

I called Bruce about one and was really helpful but we couldn't get it fixed call garmin talk to a few different people 1 1/2 hours on the phone it was fixed by basically wiping the whole f impart and put it back on

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Knob Creek Kennels
Nite Ch Knob Creek Whistling Dixie

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Registered: Sep 2003
Location: Fayetteville.Ga
Posts: 2167

If it was not for Bruce and his employees I don't know how I would have got the situation resolved I talked to and received help from almost everyone at Garmin BUT the correct people, their solution send it in 14 day turn around at the earliest, UNTIL Bruce got involved then WHAMO FIXED. I know and understand how you feel.

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SHAWNEE HILL'S BLACK AND TANS

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

HL let me say we had some help from top Management at Garmin. I would love to take the credit, but people at Garmin that respect Coon Hunters for what they do and also respect them for purchasing Garmin Products helped a lot and made it happen. I want to Thank them and I appreciate it.

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www.ConkeysOutdoors.com
"Boss Lights"

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Registered: Dec 2008
Location: fort wayne in
Posts: 327

I have a new one that does the same thing

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Registered: May 2016
Location: Palatka, FL
Posts: 5106

Call Garmin at 1800-800-1020 and they can help you get it unlocked.

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www.ConkeysOutdoors.com
"Boss Lights"

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