PSDF350
UKC Forum Member
Registered: Jul 2010
Location:
Posts: 58 |
Re: .
Thank you! you are one hell of a nice guy to offer that to everyone, makes me wish when I bought my alpha it was from you. Sorry it wasn't.quote: Originally posted by Bruce M. Conkey
The Garmins are not junk. Some of you may feel that way but the bottom line is if you take a little time and learn about them and when something starts to go wrong you understand what it is, a simple fix can be made.
First when you purchase one you have a years warranty. All to often I talk to people that say they didn't work from the beginning and they just put up with issues and now they won't work at all and the warranty is out.
That is really not Garmins problem. You are the one that accepted something not working and let the warranty run out.
Here is my solution to that. If you have a system and something is wrong contact the dealer you purchased it from. If they are actually a dealer they should be able to replace the unit for you. If not Garmin can still help and replace it for you. What I am saying is get it fixed, don't accept it not working. The blame might be yours if you do.
Most of the time I find that something goes wrong and no correction to that problem was made. Then something else goes wrong or was messed up trying to fix the first problem. Then it gets real complicated to straighten out.
Now that I may have seem harsh and I apologize, let me offer this. If you have a Garmin and I don't care where you purchased it. You have a problem call me. I spend have my day on the phone working with people and their garmin problems and most of the time the fix is an easy one. If it isn't I will tell you the most economical way to get it repaired. Most cases that is through Garmin unless it is just an antenna problem. These things are great with a little understanding of how they work.
Call the store 9-5 eastern time. There are three people there that can help you. Myself (Bruce), John or Corey. If your talking to anyone of us and we don't have the answer we discuss it as a group. So just don't think you have to talk to me. I am actually the most grumpy of the bunch. lol
904-692-1568
Next week I will be at Autumn Oaks and John and Corey will be with me. The following week we will be back and ready to answer your questions. Actually the bottom line is I learn so much from your questions, I appreciate them. Your questions make us a better business.
I also appreciate you as a coonhunter and if we do something to help you just play it forward and help a young hunter. We all win.
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