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UKC Forums : Powered by vBulletin version 2.3.0 UKC Forums > Departments > UKC Coonhounds > DC 50 who would fix it the fastest?
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Josh Henry
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Registered: Jul 2010
Location: Lincoln, Nebraska
Posts: 185

DC 50 who would fix it the fastest?

Collar won't pic up with satellite. Thanks!

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Old Post 07-19-2015 12:52 AM
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CCB2012
UKC Forum Member

Registered: Sep 2013
Location: Shiloh, OH
Posts: 264

Have you tried updating the handheld and collar?

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Old Post 07-19-2015 04:06 AM
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Jason Baldwin
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Registered: Jan 2011
Location: Rockmart, Ga.
Posts: 2652

Yes have you updated it ? Just plug into the computer and go to the website. Call Garmin if you cant figure it out.

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Old Post 07-19-2015 05:30 AM
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Josh Henry
UKC Forum Member

Registered: Jul 2010
Location: Lincoln, Nebraska
Posts: 185

50

I've Tryed update both dc50 $ 320. Tryed resetting collar. Who would fix it fast?

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Old Post 07-20-2015 09:12 PM
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Josh Henry
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Registered: Jul 2010
Location: Lincoln, Nebraska
Posts: 185

Handheld

It pics up other collars and it worked great then one nite just stayed it same spot as collar was moving.

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Josh Henry 4026418571



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CCB2012
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Registered: Sep 2013
Location: Shiloh, OH
Posts: 264

Contact Bruce Conkey he can point you in the right direction. Conkey Hunting Supply.

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Aaron Dicks
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Old Post 07-20-2015 09:17 PM
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Bruce M. Conkey
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If you updated them the only thing to do is call Garmin and get a replacement collar. Probably around $120 bucks
1800-800-1020

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Old Post 07-20-2015 09:59 PM
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BigContry
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Registered: Jun 2014
Location: Louisiana
Posts: 960

I just had my DC 50 replaced. Now I keep loose communication when my dog gets over 300 yards. Do you think updating the 320 will fix this?

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Old Post 07-20-2015 10:35 PM
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Bruce M. Conkey
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It is worth a try to update. You have a warranty on it so it would be going back

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Old Post 07-21-2015 01:17 AM
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Josh Henry
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Registered: Jul 2010
Location: Lincoln, Nebraska
Posts: 185

.

I bought mine at Christmas from cabals. Should have warranty?

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Josh Henry 4026418571



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Old Post 07-21-2015 01:30 AM
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Jrkb2012
UKC Forum Member

Registered: Nov 2013
Location: Convoy,Ohio
Posts: 1693

quote:
Originally posted by BigContry
I just had my DC 50 replaced. Now I keep loose communication when my dog gets over 300 yards. Do you think updating the 320 will fix this?
Thhat sounds like an antenna problem,,might would to take cover off and check it out,,

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Old Post 07-21-2015 07:51 AM
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Bruce M. Conkey
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Yes they have a year warranty. Garmin will want to know the serial numbers. Take the collar strap off and it is on the back of the receiver.

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Old Post 07-21-2015 12:46 PM
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Fire Archer
UKC Forum Member

Registered: Dec 2013
Location: WV
Posts: 394

I really like the Garmin systems and find them very useful but for the price you pay for them they just dont seem to hold up very long. I believe they only warranty them a year because they know most of them won't make it two years and they would have to replace it. I had an ATS before the Garmin and that thing is close to 20 yrs old and still works great. Just change the batteries and good to go. Garmin acts like its no bid deal for you to send them $150 to get a refurbished collar but lot of guys just can't shell out that cash after paying $1100 for the thing 14 months before.

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Old Post 07-21-2015 09:07 PM
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rick brocious
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Registered: Jan 2012
Location: Pennsylvania
Posts: 257

Buddy from Double U , 855-384-8687

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Old Post 07-21-2015 09:48 PM
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JustinH23
UKC Forum Member

Registered: Apr 2008
Location: Reelsville , Indiana
Posts: 1124

Mine did that one time. I took the cover off the collar and unplugged that battery for a while. Made sure it was good and dry, plugged it back in and worked like a champ.

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