Registered: Jul 2010
Location: virginia
Posts: 24

I need a dc 30 collar repaired.who out there can do this.

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Registered: Nov 2009
Location: New London, NC
Posts: 1562

You can send it into Garmin.. You will have to call in and they will make a work order, they will also give you the correct address to send it and a RMA # that you need to hold on to, and finally you will have to give them a credit card number.. total to send it in with the shipping is around $100

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BACKWOOD'S SUPPLIES
Supplies for the Coon Hunter and his Hound.
BILL TIPTON
bwsupplies@aol.com
704-791-7751
36479 NC HWY 49
New London, NC, 28127
President of the SBA
Member of the BBOA & BBCHA
https://www.facebook.com/pages/Backwoods-Supplies/167389623298613

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Registered: Apr 2007
Location: virginia
Posts: 1173

Hey Bill
While I got you here and before I send my dc 30's to Garmin...I got three(3) collars of various ages....and suddenly all three won't hook up to the satalitte. They turn on and blink but won't hook up. If I identify them with the hand held, they blink rapidly.
I have updated the software, cleaned them good, one just had the battery changed as it wouldn't even turn on.
Any ideas or suggestions?
They all went bad within days of each other. I thought that was odd.

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misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble

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Registered: Nov 2009
Location: New London, NC
Posts: 1562

Check your wire on the GPS antenna ( If Their 30's)
I had a customer bring 2 by the other day that would not connect and that was the problem. If you have a working collar that you can swap the gps antenna around and do a test, that would be great.
If that ends up being the problem I may can help instead of sending them back in.

__________________
BACKWOOD'S SUPPLIES
Supplies for the Coon Hunter and his Hound.
BILL TIPTON
bwsupplies@aol.com
704-791-7751
36479 NC HWY 49
New London, NC, 28127
President of the SBA
Member of the BBOA & BBCHA
https://www.facebook.com/pages/Backwoods-Supplies/167389623298613

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Registered: Apr 2007
Location: virginia
Posts: 1173

The wire inside the unit ? Unplug and replug?
I only have a working DC40 right now.

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misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble

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Registered: Nov 2009
Location: New London, NC
Posts: 1562

Yup from the main box up to the gps antenna.. The ones that I have seen bad got pinched between the collar and the box, most the time it was on a aftermarket collar. The aftermarket collar doesn't protect the wire like a stock collar does and is most the time the culprit.. Check for a dent in the wire or a spot that looks like a wear points.. Also check the connection, the little brass fingers that secure the connection, If some are missing that may also be a problem. The antenna can work with 1 missing but several .............

__________________
BACKWOOD'S SUPPLIES
Supplies for the Coon Hunter and his Hound.
BILL TIPTON
bwsupplies@aol.com
704-791-7751
36479 NC HWY 49
New London, NC, 28127
President of the SBA
Member of the BBOA & BBCHA
https://www.facebook.com/pages/Backwoods-Supplies/167389623298613

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Registered: Aug 2003
Location: East Tennessee
Posts: 1091

Bill,
What does it cost to replace the wire that you are talking about??
I think thats what wrong with one of my collars. Thanks.

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Smoky Mtn Blueticks
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Registered: Nov 2009
Location: New London, NC
Posts: 1562

The gps antenna is a round $30.00 . I'm out and hope we can still get them separate. Most the time you see them it will be with a new collar and rubber antenna.. I'll check tomorrow and see if my guy has gotten any back in, if you want to give me a call after lunch I should know by then.

__________________
BACKWOOD'S SUPPLIES
Supplies for the Coon Hunter and his Hound.
BILL TIPTON
bwsupplies@aol.com
704-791-7751
36479 NC HWY 49
New London, NC, 28127
President of the SBA
Member of the BBOA & BBCHA
https://www.facebook.com/pages/Backwoods-Supplies/167389623298613

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Registered: Jun 2011
Location: grafton wv
Posts: 331

im having the same problem right now it shows the distance and direction but its not linking up to the satillite to show the battery level or any thing else

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GRHBCH GrCh HEAT-EM-UP OSWALTS BRYAR

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