Registered: May 2008
Location: Kentucky
Posts: 3146

UKC is king in my opinion in coonhound registration
A dog without UKC papers is almost worthless even if it won a million bucks
In most every case a GrNt that has won $110 dollars will breed more gyps than a dog that’s won $500,000 but doesn’t have a UKC title
UKC puts on PREMIER EVENTS!!!

BUT, CUSTOMER SERVICE IS BY FAR THE WORST IN THE BUSINESS!!!!
The online chat is ok if you can get the conversation typed and you have time to wait on reply’s, get bumped off because it timed out before response, and then having to start over.
A phone call is a complete laughing joke. On paperwork it ask for email but if you ask or expect a reply through email you may as well ask to go see BigFoot at the zoo.
THERE HAS TO BE A BETTER WAY

I use to be one to take up for UKC on being slow and explained that they are busy. I work with multiple billion dollar companies daily and I promise one can speak with a CEO of those companies easier than getting info to or from any UKC platform

Rant over, improve on this weakness please. I have weaknesses also and I work on them.

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Last edited by high ridge on 02-22-2022 at 05:45 PM

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Registered: Jun 2004
Location: mark center ohio
Posts: 98

Couldn’t agree more!!

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Registered: Jun 2004
Location:
Posts: 404

As many complaints there has been about getting papers back, I'd say it's a waste of time to complain. Like every thing else blame it on covid/postal service and be patient

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Registered: May 2010
Location:
Posts: 1795

I got 2 young dogs now that needs to be registered to my name but I haven’t yet . Almost a year old now , lol . Ukc is not what it use to be .

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Last edited by Charles Pullen on 02-23-2022 at 12:48 PM

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Registered: Jun 2014
Location: Louisiana
Posts: 3466

I sent a litter registration yesterday. Let's see if they'll be treeing before I get their papers.

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Registered: May 2009
Location: Perkinston, Mississippi
Posts: 223

Maybe they should contract it out. I’m sure that will resolve the issues……

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Registered: Jul 2003
Location: ohio
Posts: 606

I am holding papers on 2 dogs and have 2 pups that will also need papers transferred if UKC ever gets them to the breeder? They are loosing money.... maybe loosing money will get their attention??? I don't plan to send in for transfer until I start to hear consistent reports things have improved.

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Registered: Nov 2021
Location: Orange Park, FL
Posts: 36

I sent transfer papers in on Friday with tracking and they received and signed for them yesterday. Im watching my account to see when they take the money. Hooefully it goes smoothly.

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Registered: Sep 2005
Location:
Posts: 421

Move it to non democratic state.

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Registered: Dec 2005
Location: Buncombe Il.
Posts: 177

My buddy called about some papers he sent in the first of December and they told him that they never received the papers so he assumed that they were lost in the mail. However, the problem is that UKC cashed the check that he sent with the papers.

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Registered: Nov 2008
Location: London, KY
Posts: 2123

Been told joe Biden took over ukc over a year ago. Camilla is in charge of registration.

Last edited by bowling on 02-24-2022 at 11:27 PM

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Registered: Mar 2007
Location:
Posts: 309

Well, that explains that.

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Registered: Nov 2021
Location: Orange Park, FL
Posts: 36

Chatted with them today, and they went straight to my overnight envelope and allowed me to upgrade to overnight. Already have my FEDEX tracking number.

They did tell me they were at least 3 weeks behind processing paperwork with standard delivery.

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