Registered: Jan 2004
Location: North MO
Posts: 2353

Couple weeks ago I got another Alpha.....brand new, TT15 combo. It has the same problems as my last two. Freezes and shuts off about 10 times a night. Everyone I talked to says if you send it to Garmin they send you another that will probably do the same thing.

Anybody have any luck getting this fixed?

As high as they are....they should work

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Registered: Sep 2012
Location:
Posts: 57

Josh,
I had the same problem with mine but working with garmin we figured out it was a corrupt file on my card for Birdseye maps. After buying a new card deleting all the maps I had and re-downloading them it worked fine.
Maybe this isn't the case with yours but seems like the same issue I had.
To troubleshoot I took the card out and used it without the Birdseye to see if it still shut off.

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Registered: Jan 2004
Location: North MO
Posts: 2353

quote:

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Originally posted by driftwood22
Josh,
I had the same problem with mine but working with garmin we figured out it was a corrupt file on my card for Birdseye maps. After buying a new card deleting all the maps I had and re-downloading them it worked fine.
Maybe this isn't the case with yours but seems like the same issue I had.
To troubleshoot I took the card out and used it without the Birdseye to see if it still shut off.

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Registered: Dec 2003
Location:
Posts: 2208

Ya I've had the same thing. Birdseye is causing it. I can take my card out and it works fine. good luck

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Registered: Sep 2012
Location:
Posts: 57

More than likely it's not the card but a map in base camp. I went thru a couple different cards but it wasn't until I deleted all the files out of basecamp and reloaded that it worked. Again maybe it's different all together but with three units doing the same thing it seems logical this may be the root cause.
Ps. The call works great thanks.

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Registered: Aug 2013
Location: sw mo
Posts: 971

My buddy had the same issue its not the card you are hitting the screen lock i bet money on it! the new update is supposed to take care of it. I dont lock the screen so i dont have that issue.

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Registered: Jan 2004
Location: North MO
Posts: 2353

quote:

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Originally posted by rthompson
My buddy had the same issue its not the card you are hitting the screen lock i bet money on it! the new update is supposed to take care of it. I dont lock the screen so i dont have that issue.

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Registered: Jan 2004
Location: North MO
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quote:

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Originally posted by driftwood22
More than likely it's not the card but a map in base camp. I went thru a couple different cards but it wasn't until I deleted all the files out of basecamp and reloaded that it worked. Again maybe it's different all together but with three units doing the same thing it seems logical this may be the root cause.
Ps. The call works great thanks.

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Registered: Aug 2013
Location: sw mo
Posts: 971

Ok thats what garmin told my buddy he had the same problem he actually has an update especially for the screen freezin up and powering off.

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Registered: Oct 2013
Location: Maryland
Posts: 2633

For what it's worth...it sure seems like the Birdseye/maps thing might be the problem. I say this because I have never had Birdseye on mine, have one of the first ones to come out and have never had an issue or a problem yet of any kind. Did all the updates as they became available.

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Registered: Jan 2004
Location: North MO
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quote:

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Originally posted by msinc
For what it's worth...it sure seems like the Birdseye/maps thing might be the problem. I say this because I have never had Birdseye on mine, have one of the first ones to come out and have never had an issue or a problem yet of any kind. Did all the updates as they became available.

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Registered: Nov 2013
Location: Convoy,Ohio
Posts: 1693

I'd say its due to the Birdseye too,,I have two alpha's,,,have never installed Birdseye,,and have never has any problems with either one of my alpha's

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Registered: Oct 2011
Location: New Albany, MS
Posts: 26

Josh: I've put Birdseye on about 200 Alphas and Astros. What I have found is that the high and medium resolution will cause this problem with too much of it on there. I have about 2/3 of the state of MS on most of the ones I do in the medium resolution and it works great. I usually put part of Illinois or part of Indiana on one when I'm going up there hunting. I would only use what Birdseye is necessary. I think it should work with whatever amount you put on there, but that is a lot of info on that little machine! Hopes this helps.

Last edited by Danny Cobb on 09-28-2015 at 09:18 PM

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Registered: Aug 2013
Location: sw mo
Posts: 971

Ive got all of missouri and over half of iowa on mine without ant issues.

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Registered: Oct 2011
Location: New Albany, MS
Posts: 26

I haven't had in problems with the last few I've done either. The latest updates are supposed to have solved the problem. At one time, I would have to go back and keep removing Birdseye until it worked right. Also, if your handheld is full of archived tracks it will be really slow and turn off or lock up at times.

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Registered: Jan 2004
Location: North MO
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quote:

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Originally posted by Danny Cobb
I haven't had in problems with the last few I've done either. The latest updates are supposed to have solved the problem. At one time, I would have to go back and keep removing Birdseye until it worked right. Also, if your handheld is full of archived tracks it will be really slow and turn off or lock up at times.

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Registered: Aug 2014
Location: sand hills
Posts: 356

I think that since the 220 they have got worse and had more problems and the Alpha everyone is having problems and i think the training collars are not as good since the merge or buy out either but i figured that would happen.

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Registered: Jan 2004
Location: North MO
Posts: 2353

quote:

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Originally posted by moonshine man
I think that since the 220 they have got worse and had more problems and the Alpha everyone is having problems and i think the training collars are not as good since the merge or buy out either but i figured that would happen.

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