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-- ? For Bruce (http://forums.ukcdogs.com/showthread.php?threadid=928498208)


Posted by Calicooner on 01-11-2018 12:47 AM:

? For Bruce

My Alpha just stopped tracking any of my collars today is there a master reset for it ?

__________________
Brady Harper
(530)713-8299


Posted by Calicooner on 01-11-2018 01:03 AM:

And my birds eye maps are gone

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Brady Harper
(530)713-8299


Posted by JiM on 01-11-2018 01:07 AM:

Check declutter

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UKC Nite Champion Stylish Harry's Trixie - 2017 World Hunt Qualified - Owners - Sizemore/Martin
PKC CH/UKC GrNtCh Stylish Kate - 9/12/08 to 9/23/2016 R.I.P - Owners Sizemore/Martin
AKC/UKC NtCh Sizemore's Timber Jam Jeff 5/2/2000 to 1/22/2012 R.I.P.
AKC/UKC GrNtCh Sizemore's Timber Jam Jessi 12/21/04 to 1/21/2011 R.I.P.


Posted by Calicooner on 01-11-2018 02:13 AM:

Jim

How do I get to de clutter?

__________________
Brady Harper
(530)713-8299


Posted by Bruce m. Conkey on 01-11-2018 02:32 AM:

.

From you map page select the menu bar. You will see two items you should try. Declutter as Jim said and restore defaults. Once you try that, the results might lead me to some different thoughts if it doesn't work.

The working on declutter is on or off. If you have the newest update they changed the working to Map show/hide

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"Boss Lights"


Posted by Calicooner on 01-11-2018 03:38 AM:

Bruce

I tried the declutter and it didn’t work I haven’t updated it do you think that is the problem?

__________________
Brady Harper
(530)713-8299


Posted by Bruce m. Conkey on 01-11-2018 10:54 AM:

.

How about restore defaults. That button was right next to declutter on the menu. Did you try it.

I need more info on what your definition of "Stopped Tracking Collars" is. Do you have GPS signal on your ALPHA? That would be one of the first things to check.
Do you have question marks by your Collars when both are on. Try deleting them and adding them back. Are they showing up in your dog list?

__________________
www.ConkeysOutdoors.com
"Boss Lights"


Posted by Calicooner on 01-11-2018 04:53 PM:

Restore default didn’t do any thing either.
I have no dogs on list and no needles pointing towards a dog
The map page has me on it but no dogs I can mark my location as truck but win I try to add a collar it says I have already got a dog on that collar in my list and I shared it but it doesn’t show up on my dog list and when I try to delete it the screen freezes when I touch delete and it says are you sure you want to delete this dog

__________________
Brady Harper
(530)713-8299


Posted by Bruce m. Conkey on 01-11-2018 06:07 PM:

.

You need to go from your home page down to the second page and select Trip Computer. Select reset and it will show you what percentage full the handheld is. Go ahead and reset it. If it is 80% or above it should work better for you an not freeze up.

When you go to the page that has the compass and no needles. Below the compass does it say Resume.

from the page with the compass or Dog Page select the menu bar and from that page select dog list.

If you have no dogs on that list. That is why you have no dogs showing up. There doesn't always have to be a needle showing on the compass if a collar is off.

If you reset the trip computer and it gets to working fine-do a Master Reset and start over. You do that by holding a finger on the top left of the blank screen while the handheld is off. Then keeping your finger on the scree. Push and release the on button still keeping your finger on the screen. It will start up and ask you if you want erase all the user data. tell it yes and then readd your dogs

__________________
www.ConkeysOutdoors.com
"Boss Lights"


Posted by Calicooner on 01-11-2018 11:11 PM:

Thank you very much Bruce :)

I updated and did the other things you told me and it is working again I don’t know what we would do with out you sir.

__________________
Brady Harper
(530)713-8299


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