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-- alpha question (http://forums.ukcdogs.com/showthread.php?threadid=928471672)

alpha question

every 3 or 4 times i turn my unit on it has to be reset just like it is a new one

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Are the dog or dogs gone and you have to add them back also?

If your picking it up in one had and pushing the on button with the other you can get what your describing.
If you start it up and have a finger on the top left part of the screen then you are actually doing a master reset and it will act like your describing.

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www.ConkeysOutdoors.com
"Boss Lights"

I turn it on and the first thing I have to do is calibrate the screen then add all collars back in

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Make sure when you turn it on you are not touching the screen with any fingers.

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www.ConkeysOutdoors.com
"Boss Lights"

Ok I have had a alpha for 4 years and up dated at autumn oaks and have had nothing but trouble but thanks for Bruce for the help

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What kind of trouble are you having. Do you think you are holding it with a finger on the screen when you turn it on?
Having it 4 years means it probably came out with the TT 10 handheld. The newer ones that cam bundled with the TT 15 collars work a lot smoother.

As far as the updating goes, that is something you can do in about 5 minutes at home.

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www.ConkeysOutdoors.com
"Boss Lights"

well the first trouble i had was it couldnt load maps spent hours and hours with garmin on the phone
the mark zepp hook me up with the software dept and got that fix
then when i charge it i unplug plug it and the battery picture that shows 100% charge stays on the screen i have to take the battery out then reset and add all collars back in
like i said i have had a alpha for 4 years i dont think my fingers is on the screen
i probably should of kept my old one but any help would b appreciated

Jim,,I got one you can use for as long as you like,,since I can't hunt anymore it's still like new,,hardly ever used,,just go to Brent's and get it,I have acouple collars there too,,you can take one of them too

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Kevin Brown
Convoy,Ohio

Browns Wild Irish Rose(Tequila Sunrise x Stylish Abagal)
Browns Stylish Buddy(Stylish Bushwacker x Browns Wild Irish Rose) pup
Browns Stylish Sissy(Stylish Bushwacker x Browns Wild Irish Rose) pup

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Mr. Boyd I understand now. I guess I read your first post wrong and thought it was resetting itself. I apologize for that. Sounds like Jrkb made you a nice offer and I am sue if you get his you will be happy with it. Yours obviously has an issue.

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www.ConkeysOutdoors.com
"Boss Lights"

yeah bruce jrkb made me a deal but he is going to need it when he rides along and watches the truck but how do i get mine fix

i did not get mine from you but if i buy another one ii will get it from you from what i herd jrkb and his brother got thiers from you

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I probably just send it to Garmin and use their exchange/repair program. I think another one would cost you about $110

How much Birdseye do you have loaded onto the ALPHA? If you have a lot I might consider removing all of it and seeing how it does with out it loaded.

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www.ConkeysOutdoors.com
"Boss Lights"

dont it have a year warranty i just got it at autumn oaks
i have no birds eye on it

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For sure it has a one year warranty. Just call Garmin at 1800-800-1020

I was assuming it was older than that.

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www.ConkeysOutdoors.com
"Boss Lights"

quote:

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Originally posted by james boyd
yeah bruce jrkb made me a deal but he is going to need it when he rides along and watches the truck but how do i get mine fix

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__________________
Kevin Brown
Convoy,Ohio

Browns Wild Irish Rose(Tequila Sunrise x Stylish Abagal)
Browns Stylish Buddy(Stylish Bushwacker x Browns Wild Irish Rose) pup
Browns Stylish Sissy(Stylish Bushwacker x Browns Wild Irish Rose) pup