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-- DC 40 repair or replace (http://forums.ukcdogs.com/showthread.php?threadid=928341312)


Posted by joel sweet on 10-05-2013 01:34 AM:

DC 40 repair or replace

I have a collar that lights up solid full charge and then go's dead within a hour.I have replaced battery and still does the same and know won't connect to hand held.I was wondering if Garmin will fix for the flat rate of $90 or should I replace it?


Posted by coonhunter00 on 10-05-2013 02:04 AM:

Last time I had a issue with a DC 40. I called garmin and they told me to send them the collar. I paid their rate. And what they did was send me a totally different collar that had been repaired . Told me to put original antenna back on it and send it in. Said they just put it with the rest of the ones messed up and that way it wouldnt be a long wait. Hope this helps

__________________
Kyle Swiney
Elkhorn Creek Kennels
Ashcamp, Ky
1-606-794-1454
Home of:
Elkhorn CreekBlue KY MTN Ranger-BLU
Elkhorn Creek Blue Bullet-BLU
ElkhornCrk PrimeTime MaryJaneX-XBred
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Gone But Not Forgotten:
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Swiney’s Nocturnal Jane-TW
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Posted by david r on 10-05-2013 02:18 AM:

send it back, pay the $89. and get one that works right

__________________
misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble


Posted by joel sweet on 10-05-2013 02:36 AM:

Thanks that will b a lot cheaper than buying a new one.I wasn't sure what u got 4 the flat price and know looks like I will need 2 because I tried 2 update other collar and know it will light solid red know I wished I never fooled with it and I unhooked battery 4 5 minutes still solid red.


Posted by coonhunter00 on 10-05-2013 03:32 AM:

I never had a issue out of a Dc 30. Wonder what the deal is with the dc 40's. A lot of guys I know have trouble with them

__________________
Kyle Swiney
Elkhorn Creek Kennels
Ashcamp, Ky
1-606-794-1454
Home of:
Elkhorn CreekBlue KY MTN Ranger-BLU
Elkhorn Creek Blue Bullet-BLU
ElkhornCrk PrimeTime MaryJaneX-XBred
Elkhorn Crk Black Buddy-NKC Feist

Gone But Not Forgotten:
Swiney’s Blue Rock-BLU
Swiney’s Nocturnal Jane-TW
NiteCh Grch Swineys Elkhorn Crk Blue Luke HTX


Posted by Larry D Walker on 10-05-2013 04:04 AM:

NEVER OWNED A 40

But my 30's are 10 years old and never had a problem with them.

sounds like I dont need any 40's

__________________
Larry D Walker

Indiana

812-327-8224


Posted by groworg1 on 10-05-2013 08:06 AM:

solid red light can be fixxed with 320 there is you tube video on it the gist of is go to dog list enter new dog ,touch collar no,id pick a number,then choose update collar


Posted by david r on 10-05-2013 01:09 PM:

I did the u tube video thing. It fixed the red light staying on but the collar still didn't work right. In fact my new collar should be here today or monday! As soon as they get your collar they ship out a "new" refurbished one.

__________________
misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble


Posted by joel sweet on 10-05-2013 03:45 PM:

I have had problems with the one collar since new but the one I tried updating I never had a problem with until update.I will call them Monday and see what I can do I wish now I just left alone and would have 1 good collar.Thanks for u guys help


Posted by david r on 10-05-2013 04:10 PM:

I always wondered if your computer had a virus and you updated your collar, could that make your collar not work right?
Prolly a stupid question.

__________________
misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble


Posted by joel sweet on 10-06-2013 12:50 AM:

maybe so but I don't really know


Posted by NathanDoss on 10-06-2013 03:54 AM:

What's the phone number for garmin to get a refurbished collar? Thanks


Posted by david r on 10-06-2013 01:15 PM:

800 800 1020
913 397 8200

__________________
misty view kennels
mistyvu@earthlink.net
" If you ain't the lead dog, then your view never changes"

Team Trouble


Posted by joel sweet on 10-08-2013 12:18 AM:

If this happens to anyone with a 220 and dc40 go back thru procedure to download collar and hold the power button in on the collar and it will find your collar and update your collar and should work fine after that.I talked to garmin today and they were very helpful.


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