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-- wrong name on papers (http://forums.ukcdogs.com/showthread.php?threadid=6380)

wrong name on papers

sara ukc put the wrong name on my pups papers i sent it back the next day do i have to pay more money to get it done the right way thanks mike

This is how it works. If we made a mistake, we correct at no charge. If you made a mistake, then you pay for it. Return the papers to us with a small note explaining what you feel the error is. On the outside of the envelope mark it "correction" so it goes directly to the right department.

Our error rate is less than 1%. Are you certain it was our error?

yes they put rot and it is rat

Rot huh? Oh that's awful! Send them to my attention. I'll see you get corrections straight away. Hopefully your handwriting was clear. Sometimes it's very difficult to tell.