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rush, next day air

why is that when it says "rush= 5 working days" it still takes about 2-3 weeks to get the papers back. I sent off papers "rush" 6-17-03 and I'm still waiting for them to come back?
This is not a hostile post, just wanted to know the difference on how long would it take if I didn't send it "rush or next day air"?

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Last stop for beautiful blue pitbull puppies!!!!
DeasNutz Kennels

hmmmmm didn't post your name. How am I to check into this for you? I'm gonna guess there is a problem with the paperwork. If you want to give me your name and what you sent to us, I'll be happy to check for you.

has been taking care of..

the issue has already been taking care of by a great employee of yours (Monique). You guys have been very helpful. Thanks

__________________
Last stop for beautiful blue pitbull puppies!!!!
DeasNutz Kennels

Thanks! Monique is a great employee. We're glad to have her on board.