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-- Paper Processing & Delivery Delays. (http://forums.ukcdogs.com/showthread.php?threadid=928530493)


Posted by Russell Smith on 06-11-2020 01:15 PM:

Paper Processing & Delivery Delays.

We are currently processing registration applications that were received the week of May 5, 2020. Due to COVID-19 restrictions in the State of Michigan, processing can take 2-3 weeks from receipt.
We apologize for any inconvenience and thank you for your patience during this time. We are working to decrease this delay.

As a Michigan-based company, UKC continues to complete operations with most staff working remotely due to the stay home order. Paired with this, mail service in parts of Michigan continues to be disrupted by coronavirus.

This adjusted processing capacity on our end, combined with slower than usual mail times (to and from), not only across the country but specifically within Michigan, has resulted in turnaround delays with UKC paperwork. We know this is frustrating because your papers matter to you, and you are used to receiving them much more quickly.

When this order lifts fully, and it will lift, we will remain in compliance with all state and local regulations to ensure the safety of our staff while still providing our customers with their paperwork in the most timely manner possible. Speeds will continue to increase with the gradual return to full capacity only at the UKC office but various mailing entities such as the United States Postal Service.

https://www.ukcdogs.com/article/ukc...amp;view=recent


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