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Battery status not showing DC30/DC40

Can't find answer to this one.
(UPDATED I FIGURED OUT THE PROBLEM READ BELOW)
Trying to help friend.
He has a DC40 that few months ago started not showing battery charge status.Just shows a ? inside battery picture on dog menu page.
Well last week now his DC30 is now doing the same thing.

He has a 320 and I am still using a 220.
Status does not show on either unit.
Other then this they both appear to continue to work correctly.
They both take a charge.
They both hold charge.(We know because he continues using them.)
They are both updated.
Tried resetting battery by unplugging it .
Only thing left is new batteries but the old ones seem to be okay so I am stumped.

__________________
IT SEEMS THAT EVERYTIME A BREED OR LINE OF DOGS GET POPULAR IT EVENTUALLY LEADS TO ITS RUINATION BY UNINFORMED PEOPLE BREEDING WITHOUT DOING THEIR RESEARCH FIRST.

Gone but never forgotten:
NtChGrCh Dryfork Punkin
NtChGrCh Dryfork Little Blue Baby Doll
2009 Pa Show Dog Of The Year
GrCh Dryfork Little Black Book
Gr.Ch. Make My Day Sunny
Gone too soon RIP my baby girl
Gr.Ch. Black Dog Black Cherry
GrCh Dryfork Black Dog Raine
One of kind and would make a believer out of you when you thought there were no coon left
Home of:
2009,2013,2018 Pa. State
Show Handler Of The Year
CH. Power Pack Pepper
2018 Pa. Show Dog Of Year
Gr.Ch. Batman's Poison Ivy
2011&2013 WTDA Pa State Champion
2011&2013 Overall Hunt For The Cure
Ch. Jay's Greenridge Heidi
In memory of my best friend "Jay"

I was hoping so too, I have had that happen.

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If It Climbs, It Ain't Trash

I brought this back up because I finally figured it out.
It is these darn after market batteries causing the problem.
We had two brand new ones doing it after about few months use so of course I thought it was a collar or handheld issue.
But it is the batteries fault .
Another problem I ran into with the after market battery was a long blink and a short and the collar not linking to satellite . I tossed the collar in the junk box. Well I tried reusing this other "NEW" battery in another collar and it hit me because now this collar was displaying the same problem .
Went got the collar out of junk box .Put a different new battery in it . And it is now working again.
Never thought new batteries to be the cause of two entirely different issues.

__________________
IT SEEMS THAT EVERYTIME A BREED OR LINE OF DOGS GET POPULAR IT EVENTUALLY LEADS TO ITS RUINATION BY UNINFORMED PEOPLE BREEDING WITHOUT DOING THEIR RESEARCH FIRST.

Gone but never forgotten:
NtChGrCh Dryfork Punkin
NtChGrCh Dryfork Little Blue Baby Doll
2009 Pa Show Dog Of The Year
GrCh Dryfork Little Black Book
Gr.Ch. Make My Day Sunny
Gone too soon RIP my baby girl
Gr.Ch. Black Dog Black Cherry
GrCh Dryfork Black Dog Raine
One of kind and would make a believer out of you when you thought there were no coon left
Home of:
2009,2013,2018 Pa. State
Show Handler Of The Year
CH. Power Pack Pepper
2018 Pa. Show Dog Of Year
Gr.Ch. Batman's Poison Ivy
2011&2013 WTDA Pa State Champion
2011&2013 Overall Hunt For The Cure
Ch. Jay's Greenridge Heidi
In memory of my best friend "Jay"

.

Back in about 2009 I sold some aftermarket batteries and ran into something like your issue with the customers. They would fully charge them but they showed a range of charging form question mark to any degree of of battery life. But never full. We tested them and found if you cycled them perhaps 5-10 times they would correct themselves. It was too much of an issue and I stuck with only selling the Garmin Batteries.

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