UKC Forums - Feedback on Tri-Tronics

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-- Feedback on Tri-Tronics (http://forums.ukcdogs.com/showthread.php?threadid=134602)

Posted by earthgirl1975 on 02-12-2007 08:16 PM:

Feedback on Tri-Tronics

Had my first dealing with their customer service today. One of my collars stopped working they said it was the software inside it. Warranty ran out the 11th of Jan and they gave me a break on that and said they would cover it all since it just ran out. Cant beat that for customer service.

__________________
Amy

GrCh 'PR' Deadly Petey (Co-Owner) PKC UKC and AKC registered (walker)

Gone but not forgotten
GrCh NtCh 'PR' Coldnose's Whole Lotta Rosie

Posted by capt_agricultur on 02-12-2007 08:28 PM:

100%

I buy direct & deal direct with Tritronics in tucson....

Posted by jackback on 02-12-2007 08:33 PM:

That's good to know.

Posted by earthgirl1975 on 02-12-2007 10:16 PM:

__________________
Amy

GrCh 'PR' Deadly Petey (Co-Owner) PKC UKC and AKC registered (walker)

Gone but not forgotten
GrCh NtCh 'PR' Coldnose's Whole Lotta Rosie

Posted by Lonnie P on 02-12-2007 10:36 PM:

Too bad there products aren't as good as there service.

Posted by earthgirl1975 on 02-12-2007 11:48 PM:

quote:
Originally posted by Lonnie P
Too bad there products aren't as good as there service.

maybe ive been lucky but had two different systems from them and havent had any trouble till now. standing behind a product goes along ways.

__________________
Amy

GrCh 'PR' Deadly Petey (Co-Owner) PKC UKC and AKC registered (walker)

Gone but not forgotten
GrCh NtCh 'PR' Coldnose's Whole Lotta Rosie

Posted by Brian V on 02-13-2007 12:07 AM:

quote:
Originally posted by Lonnie P
Too bad there products aren't as good as there service.

I've heard nothing but good things about tritronics and when I asked people on this board what the best shock collar to buy was they all went with tritronics please tell me what trouble you've had with them, I would reallly like to know. Thanks

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Posted by StraightDrive on 02-13-2007 01:35 AM:

I have had 3 diff systems from them. When I say 3 diff. ones is because I upgraded each time. The one I have now is a G2 2 dog. I went to charge one of my collars and notice that one of the contact brackets on the base was broken and I couldnt charge the collar. I called them and told them the problem and gave them the serial number. The lady said ok its no problem, I am putting you one in the mail now. I had it in a couple of days. I am sure there are other brands out there that work just as good. But I like my Tri-Tronics.

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Owner / Handler:
Larry Puckett

HOME OF:
GR. CH."PR"DEADLY PETEY UKC 1st. place( SIRE=Gr.Nt.Ch.Ch.PR Mc's Deadly Hitman / Dam=Ch.Nt.Ch.PR Beard's Stylish Magic) (Gone but Not Forgotten)

GR.NT.CH PR Spades Nite Heat Sky (Gone But Not Forgotten)

Posted by jackback on 02-13-2007 02:07 AM:

quote:
Originally posted by Lonnie P
Too bad there products aren't as good as there service.

I'm with the others. If their products are so bad, then lets hear what is so bad about them...

Posted by Lonnie P on 02-13-2007 02:46 AM:

I've bought 3 tritronics products over the last few years and had trouble with every one of them.I'm glad everyone else has good luck with them,but no more for me.

Posted by Lee Currens Jr. on 02-13-2007 02:55 AM:

just curious why a man would buy 3 if it only cost
around 120 to rebuild one?
i have had a trashbreaker for 15yrs

Posted by Russell Boyette on 02-13-2007 03:07 AM:

We had alot of troublw with the Trashbreaker models right before the G2's came out. Mine wouldnt work any further than a few hundred feet. I sent it back and it worked just fine. I dont know what exactly was wrong with it, but it was fixed. David Crosby had a 2-dog Trashbreaker and had nothing but trouble with it. He sent it back 3 times and it was never fixed. The only answer he was given ias that the big powerlines around here affected it.

I bought a 2-dog Classic 70 this summer and love it! Havent had the 1st problem with it. I have always had a good experience with their service dept. also

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Posted by Lonnie P on 02-13-2007 03:23 AM:

quote:
Originally posted by blueticking: it
just curious why a man would buy 3 if it only cost
around 120 to rebuild one?
i have had a trashbreaker for 15yrs

First one was the Sportsman model that cost 199 new.Came with 1 year warranty and quit working after 13 months.2nd was classic 70.It died under warranty,sent it back and works fine ever since I got it back.3rd is the Bark limiter XL,The only way to turn it off and on is to remove the battery.

Posted by English Rule on 02-13-2007 04:37 AM:

Classic 70

I bought it new 7 years replaced the batteries after 3 years. Due some new batteries now. Overall, I would not by any other brand. The range is actually further than what they say. I have reached out and touched some dogs that had to have been at least a mile and a half to two miles away. Great system!

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Shinbone Ridge English Kennels
Owner:
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Gadsden, AL
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Reference:
Chris Broyles
Home:1-(706)368-9589
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'PR' Wade's Shinbone Ridge Fat Boy

Posted by earthgirl1975 on 03-10-2007 06:53 PM:

when i got my collars and receiver back they had totally replaced collars (new straps and receivers) and replaced the battery in my transmitter. Didnt cost me anything but what it was to ship it back. Couldnt have asked for them to do me any better.

__________________
Amy

GrCh 'PR' Deadly Petey (Co-Owner) PKC UKC and AKC registered (walker)

Gone but not forgotten
GrCh NtCh 'PR' Coldnose's Whole Lotta Rosie

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